Money Back Guarantee:
If you are not completely satisfied with your Porta-Hang purchase, we will provide a refund minus shipping cost within 30 days of purchase. Email our support team, explain the problem and we will take care of it.
Customer Support: customerservice@portahang.com
Product Use Precautions:
Porta-Hang users must understand and follow the instructions when using the equipment. Porta-Hang, LLC is not liable for injury incurred from any activity when using the product. Use at your own risk. Users should be healthy enough to exercise. If you are not sure, please consult your physician. Porta-Hang door hangers can come off if not installed properly or if the door frame is not in good working condition. Improper use could result in injury. Ensure that the user will not fall on objects such as furniture. Do not use the Porta-Hang if any part of the product is loose, missing, worn or broken.
Limited Product Warranty:
Porta-Hang, LLC warrants the product will meet specifications and performance stated in instructions and other information for a period of one year from purchase date to the original purchaser. In consideration of this warranty, the buyer agrees to and accepts: 1) This warranty is in lieu of all other warranties; 2) All warranties of merchantability or of fitness for a particular purpose are excluded and/or waived; 3) The buyer’s remedy will be to replace the product free of charge.
Porta-Hang, LLC shall have no liability for any loss or injury caused, in whole or in part, by its actions, omissions, or negligence or for contingencies beyond its control.
Porta-Hang, LLC will warranty the product for 1 year from purchase provided there is no abuse, neglect or other induced damage to the product. Modification of the product, other than modifications recommended in the instructions, voids the warranty.
Wrong Address Policy:
Product will ship to the address the customer provides at checkout. We are not responsible for shipments to an incorrect address that the customer has provided.